Choice Environment, Market Complexity and Consumer Behavior: A Theoretical and Empirical Approach for Incorporating Decision Complexity into Models of Consumer Choice

Joffre Swait and Wiktor Adamowicz

No 24093, Staff Paper Series from University of Alberta, Department of Resource Economics and Environmental Sociology

Abstract: Most empirical models of consumer choice assume that the decision-maker assesses all alternatives and information in a perfect information processing sense. The complexity of the choice environment, the ability of the individual to make complex decisions and the effect of choice context on the decision strategy, are generally not considered in statistical model development. One of the reasons for this omission is that theoretical literature on choice complexity and imperfect ability to choose has not been translated into empirical methods that permit such considerations in econometric analysis. In this paper we outline a theoretical model that considers task complexity, effort applied by the consumer, ability to choose, and choice. We then construct a measure of task complexity and incorporate this in a random utility model. We employ this model in the analysis of a number of data series. Our findings suggest that task complexity does affect inferences about choice model parameters and that context effects, like complexity, have a systematic effect on the parameters of econometric models of choice. Not accounting for complexity or context effects will result in significant bias in the estimated preference parameters.

Keywords: Institutional; and; Behavioral; Economics (search for similar items in EconPapers)
Pages: 32
Date: 1999
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Citations: View citations in EconPapers (1)

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Related works:
Journal Article: Choice Environment, Market Complexity, and Consumer Behavior: A Theoretical and Empirical Approach for Incorporating Decision Complexity into Models of Consumer Choice (2001)
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Persistent link: https://EconPapers.repec.org/RePEc:ags:ualbsp:24093

DOI: 10.22004/ag.econ.24093

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