Manipulation of Cursed Beliefs in Online Reviews
Ludmila Matyskova and
Jan Sipek
CERGE-EI Working Papers from The Center for Economic Research and Graduate Education - Economics Institute, Prague
Abstract:
Consumer reviews may have perverse effects, including delays of adoption in new products of unknown quality when consumers are boundedly rational. When consumers fail to take into account that past reviewers self-select to purchases, a monopolist may manipulate the posterior beliefs of consumers who observe the reviews, because the product price determines the self-selection bias. The monopolist will charge a relatively high price because the positive selection of the early adopters increases the quality reported in the reviews.
Keywords: cursed equilibrium; online social learning; two-sided learning (search for similar items in EconPapers)
JEL-codes: D42 D82 D83 L15 (search for similar items in EconPapers)
Date: 2017-04
New Economics Papers: this item is included in nep-com, nep-mic and nep-mkt
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Persistent link: https://EconPapers.repec.org/RePEc:cer:papers:wp586
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