Working from home and management controls

K. Flassak, J. Haag, C. Hofmann, C. Lechner, Nina Schwaiger and R. Zacherl

Publications of Darmstadt Technical University, Institute for Business Studies (BWL) from Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL)

Abstract: The Covid-19 pandemic and the corresponding shift toward working from home (WFH) amplifies control problems within organizations and poses severe challenges for management control as employees’ tasks are difficult to observe under WFH conditions. We examine the association between WFH and action controls. Based on a survey among employees in a large international corporation, we find that under WFH conditions the organization more intensively uses standardization and planning participation. We also examine the association between WFH and employee outcomes. The findings suggest that WFH is associated with more time employees spend in meetings and a higher job focus. Overall, the study adds to the literature by exploring the association between WFH and the use of management controls in organizations.

Date: 2023
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Published in Journal of Business Economics = Zeitschrift für Betriebswirtschaft (2023) : pp. 193-228

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Persistent link: https://EconPapers.repec.org/RePEc:dar:wpaper:157171

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