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Exploring the Conditions Under Which Salesperson Work Satisfaction Can Lead to Customer Satisfaction

Christian Homburg and Ruth Stock

Publications of Darmstadt Technical University, Institute for Business Studies (BWL) from Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL)

Date: 2005
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Published in Psychology & Marketing 5, . 22, (2005) : pp. 393-420.

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