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Influence of social and work exchange relationships on organizational citizenship behavior, The

Pablo Cardona, Barbara S. Lawrence and Peter M. Bentler
Additional contact information
Barbara S. Lawrence: The Anderson Graduate School of Management
Peter M. Bentler: University of California, Los Angeles

No D/497, IESE Research Papers from IESE Business School

Abstract: Previous studies explain situational antecedents of OCB using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. We propose that these effects can be explained through a new exchange relationship that we call work exchange. We develop a theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships. The theory is tested using structural equations.

Keywords: exchange relationship; organizational citizenship behavior; organizational commitment; perceived organizational support; job characteristics (search for similar items in EconPapers)
Pages: 27 pages
Date: 2003-03-03
New Economics Papers: this item is included in nep-cbe
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Citations: View citations in EconPapers (11)

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