Service quality, relationship satisfaction, trust, commitment, and business-to-business loyalty

R. Chumpitaz and Nicholas Paparoidamis
Additional contact information
R. Chumpitaz: LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique

Post-Print from HAL

Date: 2007
References: Add references at CitEc
Citations: View citations in EconPapers (85)

Published in European Journal of Marketing, 2007, 41 ((7/8)), pp.836-867

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00199063

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().