Churn prediction in subscription services: an application of support vector machines while comparing two parameter-selection techniques

K. Coussement and Dirk Van den Poel
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K. Coussement: LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique

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Date: 2008
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Published in Expert Systems with Applications, 2008, 34 (1), pp.313-327

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Working Paper: Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques (2006)
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