Details about Dirk Van den Poel

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Short-id: pva154

Working Papers

2019

1. The Role of Marketer-Generated Content in Customer Engagement Marketing
   Post-Print, HAL View citations (30)

2013

2. An extended Huff-model for robustly benchmarking and predicting retail network performance
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (4)
3. Cash Demand Forecasting in ATMs by Clustering and Neural Networks
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
4. Evaluating the Added Value of Pictorial Data for Customer Churn Prediction
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
5. Model-supported business-to-business prospect prediction based on an iterative customer acquisition framework
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (5)
6. Quantitative Cross Impact Analysis with Latent Semantic Indexing
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)
7. Semantic Compared Cross Impact Analysis
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
8. Weak Signal Identification with Semantic Web Mining
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (11)

2012

9. Deep Habits in Consumption: A Spatial Panel Analysis Using Scanner Data
   Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (3)
   See also Journal Article Deep habits in consumption: a spatial panel analysis using scanner data, Empirical Economics, Springer (2014) View citations (7) (2014)
10. Enhanced Decision Support in Credit Scoring Using Bayesian Binary Quantile Regression
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
    See also Journal Article Enhanced decision support in credit scoring using Bayesian binary quantile regression, Journal of the Operational Research Society, Palgrave Macmillan (2013) View citations (4) (2013)
11. Enterprise architecture management for small and medium sized enterprises: a case study and tool support
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
12. IMPROVING CUSTOMER RETENTION IN FINANCIAL SERVICES USING KINSHIP NETWORK INFORMATION
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (13)
13. Implicit Contracts and Price Stickiness: Evidence from Customer-Level Scanner Data
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (9)
14. Improved Multilevel Security with Latent Semantic Indexing
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (5)
15. Improving Customer Acquisition Models by Incorporating Spatial Autocorrelation at Different Levels of Granularity
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
16. Including Spatial Interdependence in Customer Acquisition Models: a Cross-Category Comparison
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (3)
17. Kernel Factory: An Ensemble of Kernel Machines
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)
18. Modeling Partial Customer Churn: On the Value of First Product-Category Purchase Sequences
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (11)
19. Predicting Customer Profitability During Acquisition: Finding the Optimal Combination of Data Source and Data Mining Technique
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (7)
20. Predicting Partial Customer Churn Using Markov for Discrimination for Modeling First Purchase Sequences
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (5)
    See also Journal Article Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences, Advances in Data Analysis and Classification, Springer (2012) View citations (5) (2012)
21. Protecting Research and Technology from Espionage
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (2)
22. Reconciling Performance and Interpretability in Customer Churn Prediction using Ensemble Learning based on Generalized Additive Models
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (15)
23. Reconciling performance and interpretability in customer churn prediction modeling using ensemble learning based on generalized additive models
    Post-Print, HAL View citations (14)
24. Technology Classification with Latent Semantic Indexing
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (4)
25. The Relevant Length of Customer Event History for Churn Prediction: How long is long enough?
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (9)
26. The Role of Seed Money and Threshold Size in Optimizing Fundraising Campaigns: Past Behavior Matters!
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (4)

2011

27. An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction
    Post-Print, HAL View citations (13)
    Also in Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2011) View citations (14)
28. Analyzing existing customers’ websites to improve the customer acquisition process as well as the profitability prediction in B-to-B marketing
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (14)
29. Price Rigidity in Europe and the US: A Comparative Analysis Using Scanner Data
    2011 Meeting Papers, Society for Economic Dynamics View citations (3)
    Also in Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2010) View citations (6)

2010

30. A compared R&D-based and patent-based cross impact analysis for identifying relationships between technologies
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (21)
31. Binary quantile regression: A Bayesian approach based on the asymmetric Laplace density
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (5)
32. Empathy as Added Value in Predicting Donation Behavior
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (2)
    See also Journal Article Empathy as added value in predicting donation behavior, Journal of Business Research, Elsevier (2011) View citations (28) (2011)
33. Ensemble classification based on generalized additive models
    Working Papers, Hogeschool-Universiteit Brussel, Faculteit Economie en Management View citations (13)
    Also in Post-Print, HAL (2010) View citations (13)
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2009)
    See also Journal Article Ensemble classification based on generalized additive models, Computational Statistics & Data Analysis, Elsevier (2010) View citations (12) (2010)
34. Ensembles of probability estimation trees for Customer churn prediction
    Post-Print, HAL
35. Improved marketing decision making in a customer churn prediction context using generalized additive models
    Post-Print, HAL View citations (15)
    Also in Working Papers, Hogeschool-Universiteit Brussel, Faculteit Economie en Management (2009)
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2009) View citations (9)
36. Improving campaign success rate by tailoring donation requests along the donor lifecycle
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
    See also Journal Article Improving Campaign Success Rate by Tailoring Donation Requests along the Donor Lifecycle, Journal of Interactive Marketing, Elsevier (2011) View citations (6) (2011)
37. Improving purchasing behavior predictions by data augmentation with situational variables
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (8)
    See also Journal Article IMPROVING PURCHASING BEHAVIOR PREDICTIONS BY DATA AUGMENTATION WITH SITUATIONAL VARIABLES, International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd. (2010) View citations (7) (2010)
38. Predicting website audience demographics for web advertising targeting using multi website clickstream data
    Post-Print, HAL View citations (3)
    Also in Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2009) View citations (1)

2009

39. Benefits of Quantile Regression for the Analysis of Customer Lifetime Value in a Contractual Setting: An Application in Financial Services
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (23)
40. Data Augmentation by Predicting Spending Pleasure Using Commercially Available External Data
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (9)
41. Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers
    Post-Print, HAL View citations (16)
    Also in Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2008) View citations (16)
42. Mining Ideas from Textual Information
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (7)
43. Modeling complex longitudinal consumer behavior with Dynamic Bayesian Networks: An Acquisition Pattern Analysis application
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)

2008

44. Churn prediction in subscription services: an application of support vector machines while comparing two parameter-selection techniques
    Post-Print, HAL View citations (48)
    Also in Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2006) View citations (26)
45. Handling class imbalance in customer churn prediction
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (7)
46. Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors
    Post-Print, HAL View citations (13)
    Also in Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2007) View citations (4)
47. Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (27)
    Also in Post-Print, HAL (2008) View citations (26)

2007

48. Banking behaviour after the lifecycle event of “moving in together”: An exploratory study of the role of marketing investments
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (2)
    See also Journal Article Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments, European Journal of Operational Research, Elsevier (2007) View citations (2) (2007)
49. Predicting home-appliance acquisition sequences: Markov/Markov for Discrimination and survival analysis for modeling sequential information in NPTB models
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (16)
50. Random Forrests for Multiclass classification: Random Multinomial Logit
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (9)
51. Random Multiclass Classification: Generalizing Random Forests to Random MNL and Random NB
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)
52. Separating Financial From Commercial Customer Churn: A Modeling Step Towards Resolving The Conflict Between The Sales And Credit Department
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)

2006

53. Exploiting Randomness for Feature Selection in Multinomial Logit: a CRM Cross-Sell Application
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)
54. The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (17)
    Also in Working Paper Research, National Bank of Belgium (2006) View citations (22)
    See also Journal Article The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data, Scandinavian Journal of Economics, Wiley Blackwell (2010) View citations (57) (2010)
55. Using Predicted Outcome Stratified Sampling to Reduce the Variability in Predictive Performance of a One-Shot Train-and-Test Split for Individual Customer Predictions
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)

2005

56. Assessing and exploiting the profit function by modeling the net impact of targeted marketing
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (11)
57. CRM at a Pay-TV Company: Using Analytical Models to Reduce Customer Attrition by Targeted Marketing for Subscription Services
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (4)
58. Constrained optimization of data-mining problems to improve model performance: A direct-marketing application
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (3)
59. Incorporating sequential information into traditional classification models by using an element/position- sensitive SAM
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (3)
60. Investigating the post-complaint period by means of survival analysis
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (2)
61. Predicting Customer Loyalty Using The Internal Transactional Database
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (14)

2004

62. Bayesian Kernel-Based Classification for Financial Distress Detection
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (7)
    See also Journal Article Bayesian kernel based classification for financial distress detection, European Journal of Operational Research, Elsevier (2006) View citations (18) (2006)
63. Dynamic cross-sales effects of price promotions: Empirical generalizations
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration
64. Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (18)
65. Neural Network Survival Analysis for Personal Loan Data
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (8)
    See also Journal Article Neural network survival analysis for personal loan data, Journal of the Operational Research Society, Palgrave Macmillan (2005) View citations (13) (2005)
66. Predicting Customer Retention and Profitability by Using Random Forests and Regression Forests Techniques
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (8)
67. The Impact of Sample Bias on Consumer Credit Scoring Performance and Profitability
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)
    See also Journal Article The impact of sample bias on consumer credit scoring performance and profitability, Journal of the Operational Research Society, Palgrave Macmillan (2005) View citations (6) (2005)
68. Why promotion strategies based on market basket analysis do not work
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (2)

2003

69. Customer Attrition Analysis For Financial Services Using Proportional Hazard Models
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (10)
    See also Journal Article Customer attrition analysis for financial services using proportional hazard models, European Journal of Operational Research, Elsevier (2004) View citations (62) (2004)
70. Customer Base Analysis: Partial Defection of Behaviorally-Loyal Clients in a Non-Contractual FMCG Retail Setting
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (8)
    See also Journal Article Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting, European Journal of Operational Research, Elsevier (2005) View citations (68) (2005)
71. Customer-Adapted Coupon Targeting Using Feature Selection
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (7)
72. Direct and Indirect Effects of Retail Promotions
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (7)
73. Does Attitudinal Commitment to Stores Always Lead to Behavioral Loyalty? The Moderating Effect of Age
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (2)
74. Investigating Purchasing Patterns for Financial Services using Markov, MTD and MTDg Models
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (2)
75. Joint Optimization of Customer Segmentation and Marketing Policy to Maximize Long-Term Profitability
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (4)
    Also in Econometric Institute Research Papers, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute (2002) View citations (3)
76. Predicting Mail-Order Repeat Buying: Which Variables Matter?
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (10)
    See also Journal Article Predicting Mail-Order Repeat Buying. Which Variables Matter?, Review of Business and Economic Literature, KU Leuven, Faculty of Economics and Business (FEB), Review of Business and Economic Literature (2003) View citations (10) (2003)
77. Predicting Online Purchasing Behavior
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (5)
    See also Journal Article Predicting online-purchasing behaviour, European Journal of Operational Research, Elsevier (2005) View citations (38) (2005)

2002

78. Bayesian Network Classifiers for Identifying the Slope of the Customer - Lifecycle of Long-Life Customers
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration View citations (1)
    See also Journal Article Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers, European Journal of Operational Research, Elsevier (2004) View citations (22) (2004)

Journal Articles

2020

1. Will they stay or will they go? Predicting customer churn in the energy sector
   Applied Marketing Analytics: The Peer-Reviewed Journal, 2020, 6, (2), 136-150

2019

2. Evaluating multi-label classifiers and recommender systems in the financial service sector
   European Journal of Operational Research, 2019, 279, (2), 620-634 View citations (2)

2018

3. Evaluating the importance of different communication types in romantic tie prediction on social media
   Annals of Operations Research, 2018, 263, (1), 501-527 View citations (6)

2017

4. Identifying Soccer Players on Facebook Through Predictive Analytics
   Decision Analysis, 2017, 14, (4), 274-297 View citations (4)
5. bayesQR: A Bayesian Approach to Quantile Regression
   Journal of Statistical Software, 2017, 076, (i07) View citations (8)

2016

6. Outlier‐Robust Bayesian Multinomial Choice Modeling
   Journal of Applied Econometrics, 2016, 31, (7), 1445-1466 View citations (2)
7. Social media optimization: Identifying an optimal strategy for increasing network size on Facebook
   Omega, 2016, 59, (PA), 15-25 View citations (7)

2015

8. CRM in social media: Predicting increases in Facebook usage frequency
   European Journal of Operational Research, 2015, 244, (1), 248-260 View citations (19)

2014

9. Deep habits in consumption: a spatial panel analysis using scanner data
   Empirical Economics, 2014, 47, (3), 959-976 View citations (7)
   See also Working Paper Deep Habits in Consumption: A Spatial Panel Analysis Using Scanner Data, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2012) View citations (3) (2012)

2013

10. Enhanced decision support in credit scoring using Bayesian binary quantile regression
    Journal of the Operational Research Society, 2013, 64, (9), 1374-1383 View citations (4)
    See also Working Paper Enhanced Decision Support in Credit Scoring Using Bayesian Binary Quantile Regression, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2012) (2012)

2012

11. Binary quantile regression: a Bayesian approach based on the asymmetric Laplace distribution
    Journal of Applied Econometrics, 2012, 27, (7), 1174-1188 View citations (27)
12. Predicting partial customer churn using Markov for discrimination for modeling first purchase sequences
    Advances in Data Analysis and Classification, 2012, 6, (4), 337-353 View citations (5)
    See also Working Paper Predicting Partial Customer Churn Using Markov for Discrimination for Modeling First Purchase Sequences, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2012) View citations (5) (2012)

2011

13. Empathy as added value in predicting donation behavior
    Journal of Business Research, 2011, 64, (12), 1288-1295 View citations (28)
    See also Working Paper Empathy as Added Value in Predicting Donation Behavior, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2010) View citations (2) (2010)
14. Improving Campaign Success Rate by Tailoring Donation Requests along the Donor Lifecycle
    Journal of Interactive Marketing, 2011, 25, (1), 51-63 View citations (6)
    See also Working Paper Improving campaign success rate by tailoring donation requests along the donor lifecycle, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2010) (2010)

2010

15. Ensemble classification based on generalized additive models
    Computational Statistics & Data Analysis, 2010, 54, (6), 1535-1546 View citations (12)
    See also Working Paper Ensemble classification based on generalized additive models, Working Papers (2010) View citations (13) (2010)
16. IMPROVING PURCHASING BEHAVIOR PREDICTIONS BY DATA AUGMENTATION WITH SITUATIONAL VARIABLES
    International Journal of Information Technology & Decision Making (IJITDM), 2010, 09, (06), 853-872 View citations (7)
    See also Working Paper Improving purchasing behavior predictions by data augmentation with situational variables, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2010) View citations (8) (2010)
17. The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data
    Scandinavian Journal of Economics, 2010, 112, (4), 723-752 View citations (57)
    See also Working Paper The Kinked Demand Curve and Price Rigidity: Evidence from Scanner Data, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2006) View citations (17) (2006)

2007

18. Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments
    European Journal of Operational Research, 2007, 183, (1), 345-369 View citations (2)
    See also Working Paper Banking behaviour after the lifecycle event of “moving in together”: An exploratory study of the role of marketing investments, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2007) View citations (2) (2007)

2006

19. Bayesian kernel based classification for financial distress detection
    European Journal of Operational Research, 2006, 172, (3), 979-1003 View citations (18)
    See also Working Paper Bayesian Kernel-Based Classification for Financial Distress Detection, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2004) View citations (7) (2004)
20. Investigating purchasing-sequence patterns for financial services using Markov, MTD and MTDg models
    European Journal of Operational Research, 2006, 170, (3), 710-734 View citations (24)

2005

21. Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting
    European Journal of Operational Research, 2005, 164, (1), 252-268 View citations (68)
    See also Working Paper Customer Base Analysis: Partial Defection of Behaviorally-Loyal Clients in a Non-Contractual FMCG Retail Setting, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2003) View citations (8) (2003)
22. Neural network survival analysis for personal loan data
    Journal of the Operational Research Society, 2005, 56, (9), 1089-1098 View citations (13)
    See also Working Paper Neural Network Survival Analysis for Personal Loan Data, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2004) View citations (8) (2004)
23. Predicting online-purchasing behaviour
    European Journal of Operational Research, 2005, 166, (2), 557-575 View citations (38)
    See also Working Paper Predicting Online Purchasing Behavior, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2003) View citations (5) (2003)
24. The impact of sample bias on consumer credit scoring performance and profitability
    Journal of the Operational Research Society, 2005, 56, (8), 981-992 View citations (6)
    See also Working Paper The Impact of Sample Bias on Consumer Credit Scoring Performance and Profitability, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2004) View citations (1) (2004)

2004

25. Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers
    European Journal of Operational Research, 2004, 156, (2), 508-523 View citations (22)
    See also Working Paper Bayesian Network Classifiers for Identifying the Slope of the Customer - Lifecycle of Long-Life Customers, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2002) View citations (1) (2002)
26. Customer attrition analysis for financial services using proportional hazard models
    European Journal of Operational Research, 2004, 157, (1), 196-217 View citations (62)
    See also Working Paper Customer Attrition Analysis For Financial Services Using Proportional Hazard Models, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2003) View citations (10) (2003)

2003

27. Predicting Mail-Order Repeat Buying. Which Variables Matter?
    Review of Business and Economic Literature, 2003, XLVIII, (3), 371-404 View citations (10)
    See also Working Paper Predicting Mail-Order Repeat Buying: Which Variables Matter?, Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium (2003) View citations (10) (2003)

2002

28. Bayesian neural network learning for repeat purchase modelling in direct marketing
    European Journal of Operational Research, 2002, 138, (1), 191-211 View citations (50)

2001

29. Wrapped input selection using multilayer perceptrons for repeat‐purchase modeling in direct marketing
    Intelligent Systems in Accounting, Finance and Management, 2001, 10, (2), 115-126

1999

30. Consumer Acceptance of the Internet as a Channel of Distribution
    Journal of Business Research, 1999, 45, (3), 249-256 View citations (40)