Les comportements téléphoniques déviants des clients

Abder Benbouja, Christèle Camelis () and Virginie Moisson
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Christèle Camelis: IAE La Réunion - Institut d'Administration des Entreprises - La Réunion - UR - Université de La Réunion, CEMOI - Centre d'Économie et de Management de l'Océan Indien - UR - Université de La Réunion

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Date: 2012-03-30
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Published in 1ère journée d'études internationales sur la Gestion des clients, Mar 2012, Paris, France

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Working Paper: Les comportements téléphoniques déviants des clients (2013)
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