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Privacy intrusiveness and web audiences: empirical evidence

Grazia Cecere () and Fabrice Rochelandet ()
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Fabrice Rochelandet: ADIS - Analyse des Dynamiques Industrielles et Sociales - UP11 - Université Paris-Sud - Paris 11 - Département d'Economie, IRCAV - IRCAV - Institut de Recherche sur le Cinéma et l'Audiovisuel - EA 185 - Université Sorbonne Nouvelle - Paris 3 - LABEX ICCA - UP13 - Université Paris 13 - Université Sorbonne Nouvelle - Paris 3 - CNRS - Centre National de la Recherche Scientifique - UP - Université de Paris - Université Sorbonne Paris Nord

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Abstract: The development of Internet technologies and personalized advertising has amplified public concern about privacy, but there is little empirical analysis of how firms exploit personal data. This article investigates how website performance, measured by web audience, is affected by intrusions into privacy. We analyze an original dataset of the 197 most visited websites in France. Our study shows that a high level of firm intrusiveness is associated with better economic performance. The results shows that consumers do not respond negatively to overly intrusive data requirements since intrusiveness is associated with higher website traffic, industry self-regulation may not be the most efficient regulation mechanism.

Keywords: Digital business models; Personal data; Intrusiveness; Privacy; Performance; Web audience (search for similar items in EconPapers)
Date: 2013-11
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Published in Telecommunications Policy, Elsevier, 2013, 37 (10), pp.1004 - 1014. ⟨10.1016/j.telpol.2013.09.003⟩

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Working Paper: Privacy intrusiveness and web audiences: empirical evidence (2013)
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DOI: 10.1016/j.telpol.2013.09.003

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