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Music congruency in a service setting: The mediating role of emotional and cognitive responses

Nathalie Demoulin

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Keywords: Music; congruency; Servicescape; atmosphere; Emotional; responses; Service; quality; Environment; quality; Return; intention (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (14)

Published in Journal of retailing and consumer services, 2011, 18 (1), pp.10-18. ⟨10.1016/j.jretconser.2010.08.007⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00583226

DOI: 10.1016/j.jretconser.2010.08.007

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