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Definition, conceptualization and measurement of consumer-based retailer brand equity

Julien Troiville, Joseph Franklin Hair () and Gérard Cliquet ()
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Joseph Franklin Hair: Cleverdon Chair of Business - Mitchell College of Business - USA - University of South Alabama
Gérard Cliquet: CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique

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Abstract: The objective of this research is to develop a measure of consumer-based retailer brand equity. The research process starts with the definition and the conceptualization of the construct and leads to the evaluation of the measure using confirmatory composite analysis. Results suggest retailer brand equity is a second-order reflective-formative construct with eight sub-dimensions that retailers can leverage to enhance the value offered to consumers and consequently to build brand equity. Relevant theoretical and methodological considerations are proposed for academics, and implications for practitioners are summarized to facilitate multiple comparisons and benchmarking strategies across outlets.

Keywords: Retailer's strategy; Store branding; RBE dimensions; Retailer brand equity (RBE); Consumers' experiences (search for similar items in EconPapers)
Date: 2019-09
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-02265063
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Citations: View citations in EconPapers (13)

Published in Journal of retailing and consumer services, 2019, 50, pp.73-84. ⟨10.1016/j.jretconser.2019.04.022⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-02265063

DOI: 10.1016/j.jretconser.2019.04.022

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