EconPapers    
Economics at your fingertips  
 

Use of telehealth: Evidence from French teleconsultation for women’s healthcare, prior and during COVID-19 pandemic

Carine Milcent and Saad Zbiri
Additional contact information
Saad Zbiri: RISCQ - Risques cliniques et sécurité en santé des femmes et en santé périnatale - UVSQ - Université de Versailles Saint-Quentin-en-Yvelines

Post-Print from HAL

Abstract: Prior to the COVID-19 pandemic, French healthcare practitioners seldom used teleconsultations in France. COVID-19 has brought with it a great need for the use of teleconsultation and other interventions using digital technology. The study's objective was to identify how French healthcare practitioners used teleconsultation for obstetrics and gynecology care services before and during COVID-19. Our study used a survey of French healthcare practitioners specializing in obstetrics and gynecology from 1 March 2020, to 31 April 2020. We first described the global picture of the teleconsultation context prior to COVID-19 and then during the first lockdown measures. For both contexts, we set up three aspects: 1- teleconsultation regarding providers' ability; 2- teleconsultation with regards to its technological features; and 3- teleconsultation for which type of healthcare. Second, we mobilized logit models to study the determinant factors of teleconsultation use as well as what drives provider satisfaction with teleconsultation practice. We show the central role of training, and the importance of some main digital technology benefits, namely improving public health, responding to patients' requests, and facilitating healthcare access. We also exhibit the importance of the limitations specifically related to the lack of convenience in digital technology use and the lack of trust in the digital service provided. Our results guide policy makers on suppliers' motivation and needs for teleconsultation adoption. These results highlight the conditions for efficient use of teleconsultation.

Keywords: Teleconsultation; Obstetrics and gynecology; Training; Technology features (search for similar items in EconPapers)
Date: 2023-08
References: Add references at CitEc
Citations:

Published in Health Services Management Research, 2023, 36 (3), pp.182-192. ⟨10.1177/09514848221115845⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
Working Paper: Use of telehealth: Evidence from French teleconsultation for women’s healthcare, prior and during COVID-19 pandemic (2023)
Working Paper: Use of telehealth: evidence from French teleconsultation for women's healthcare, prior and during COVID-19 pandemic (2021) Downloads
Working Paper: Use of telehealth: evidence from French teleconsultation for women's healthcare, prior and during COVID-19 pandemic (2021) Downloads
Working Paper: Use of telehealth: evidence from French teleconsultation for women's healthcare, prior and during COVID-19 pandemic (2020) Downloads
Working Paper: Use of telehealth: evidence from French teleconsultation for women's healthcare, prior and during COVID-19 pandemic (2020) Downloads
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-04155937

DOI: 10.1177/09514848221115845

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().

 
Page updated 2025-03-19
Handle: RePEc:hal:journl:halshs-04155937