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Exploring the role of ICT-Enabled Social Innovation to support the modernisation of EU Social Protection Systems: findings and insights from analysis of case studies in fourteen Member States

Gianluca Misuraca (), Giulio Pasi (), Fabienne Abadie (), Csaba Kucsera () and Marco Virginillo ()
Additional contact information
Giulio Pasi: European Commission – JRC,
Fabienne Abadie: European Commission – JRC,
Csaba Kucsera: Independent Researcher, Budapest, Hungary
Marco Virginillo: KPMG Advisory Spa, Rome, Italy

No JRC106484, JRC Working Papers from Joint Research Centre (Seville site)

Abstract: This report presents the results of the analysis of selected case studies on how ICT-enabled social innovations promoting social investment can contribute to the modernisation of social protection systems in the EU. The case studies are drawn from 14 different Member States and address diverse social services and policy domains. Evidence from the analysis points to the strong potential of using new approaches based on ICT-enabled social innovation to support public authorities, at various governance levels, in their efforts to improve the effectiveness and impact of social services delivery mechanisms and outreach. The analysis makes a first attempt to assess the relationship between different typologies of ICT-enabled social innovation and the broader social protection system in which they are embedded. However, more research is needed to better understand the potential impact these initiatives could have on enhancing the adequacy and sustainability of welfare systems in the EU.

Keywords: Social investment; social policy innovation; SIP; Social Investment Package; social economy; social enterprise; ICT enabled social innovation; ICT; services; social protection; social welfare (search for similar items in EconPapers)
JEL-codes: O33 O35 O38 H55 H75 H83 I31 I38 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-eur, nep-ict, nep-ino and nep-sbm
Date: 2017-04
References: View references in EconPapers View complete reference list from CitEc
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