Landscaping the monitoring of interoperability and digital transformation

Lorena Hernandez Quiros (), Robin S. S. Smith and Sven Schade ()
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Lorena Hernandez Quiros: European Commission - JRC, https://joint-research-centre.ec.europa.eu/index_en
Sven Schade: European Commission - JRC, https://joint-research-centre.ec.europa.eu/index_en

No JRC133628, JRC Research Reports from Joint Research Centre

Abstract: For over 20 years, several European digital policies have measured progress in the European Member States through monitoring activities such as benchmarking or maturity assessments. However, legal and technical requirements in the EU initiatives related to the government's digital transformation and interoperability require a holistic approach that integrates knowledge and reduces the administrative burden that its reporting entails to the essential minimum. With this in mind, the study analyses the 'ecosystem' of indicators in several well-established EU monitoring activities involving digital public services, interoperability, digital rights and multi-level governance aspects. It also uncovers gaps and inefficiencies in the various stages of the monitoring exercise lifecycle. The study reveals several areas for improvement, such as the need to improve monitoring asset documentation and their availability in timely and adequate formats to encourage their reuse. These actions can help streamline the monitoring efforts of the EU transitioning to a data-driven approach more aligned with the European digital decade and its 2030 targets.

Date: 2023-07
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