Non-monetary Interventions, Workforce Retention and Hospital Quality: Evidence from the English NHS
Giuseppe Moscelli (),
Melisa Sayli (),
Jo Blanden (),
Marco Mello (),
Henrique Castro-Pires () and
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Giuseppe Moscelli: University of Surrey
Melisa Sayli: University of Surrey
Jo Blanden: University of Surrey
Marco Mello: University of Aberdeen
Henrique Castro-Pires: University of Surrey
Chris Bojke: University of Leeds
No 16379, IZA Discussion Papers from Institute of Labor Economics (IZA)
Excessive turnover can signicantly impair an organization's performance. Using high-quality administrative data and staggered dierence-in-dierences strategies, we evaluate the impact of a programme that encouraged public hospitals to increase staff retention by providing data and guidelines on how to improve the non-pecuniary aspects of nursing jobs. We find that the programme has decreased the nurse turnover rate by 4.49%, decreased exits from the public hospital sector by 5.38%, and reduced mortality within 30 days from hospital admission by 3.45%, preventing 11,400 deaths. Our results are consistent with a theoretical model in which information is provided to managers of multi-unit organizations, who trade off coordinating decisions across units and adapting them to local conditions.
Keywords: labor supply; workforce retention; non-monetary incentives; hospital care; staggered difference-in-differences (search for similar items in EconPapers)
JEL-codes: C22 I11 J32 J38 J45 J63 (search for similar items in EconPapers)
Pages: 76 pages
New Economics Papers: this item is included in nep-eur, nep-hrm and nep-lma
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