The Adoption of ChatGPT

Anders Humlum () and Emilie Vestergaard
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Anders Humlum: University of Chicago Booth School of Business
Emilie Vestergaard: University of Copenhagen

No 16992, IZA Discussion Papers from Institute of Labor Economics (IZA)

Abstract: We study the adoption of ChatGPT, the icon of Generative AI, using a large-scale survey experiment linked to comprehensive register data in Denmark. Surveying 100,000 workers from 11 exposed occupations, we document ChatGPT is pervasive: half of workers have used it, with younger, less experienced, higher-achieving, and especially male workers leading the curve. Why have some workers adopted ChatGPT, and others not? Workers see a substantial productivity potential in ChatGPT but are often hindered by employer restrictions and required training. Informing workers about expert assessments of ChatGPT shifts workers' beliefs and intentions but has limited impacts on actual adoption.

Keywords: technology adoption; labor productivity (search for similar items in EconPapers)
JEL-codes: J24 O33 (search for similar items in EconPapers)
Pages: 92 pages
Date: 2024-05
New Economics Papers: this item is included in nep-ain, nep-exp, nep-hrm, nep-lma and nep-tid
References: View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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