Digitizing Extension Services: Evidence from a Two-Sided Randomized Experiment in Indonesia

Irene Furlani (), Michael Grimm (), Alia Raya (), Salim Ishadiyanto () and Nadila Widjanarko ()
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Irene Furlani: University of Passau
Michael Grimm: University of Passau
Alia Raya: Universitas Gadjah Mada
Salim Ishadiyanto: Universitas Gadjah Mada
Nadila Widjanarko: Universitas Gadjah Mada

No 19041, IZA Discussion Papers from IZA Network @ LISER

Abstract: We conducted a cluster randomized controlled trial to evaluate a platform-based training intervention designed to integrate digital technologies into agricultural extension services and aimed to reduce information delivery costs while improving the efficiency of extension systems. The intervention targeted both extension workers and farmers and combined a digital literacy module with modules on digital agribusiness practices. We compared fully online delivery with a blended format combining online and in-person instruction, examining effects on platform adoption, digital literacy, and the use of digital agribusiness practices, as well as the cost-effectiveness of each modality. Both delivery modalities increased knowledge and adoption of the digital platform among extension workers and farmers and reduced digital literacy constraints among farmers, suggesting that digital platforms can facilitate information diffusion in agricultural extension systems. The intervention also increased the integration of digital agribusiness practices by extension workers, with evidence of adoption of some practices among farmers. Both interventions were relatively inexpensive compared to conventional extension training programs.

Keywords: digital platforms; digital innovations; agricultural extension; millennial farmers; digital literacy; technology adoption; sustainable farming; Indonesia (search for similar items in EconPapers)
JEL-codes: C93 O12 O13 O33 Q12 Q16 (search for similar items in EconPapers)
Date: 2026-10
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