Managerial Valuation of Applicant Credentials and Personal Traits in Hiring Decisions

James R. Jones (), Catherine Co, James K. Harter () and Myeong-Su Yun ()
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James R. Jones: University of Nebraska Omaha
James K. Harter: The Gallup Organization

No 5684, IZA Discussion Papers from Institute of Labor Economics (IZA)

Abstract: We study how managers value applicant credentials and personal traits in hiring decisions. Using the ordered probit model, we confirm previous results – managers rank applicant traits higher than credentials. However, we also uncover patterns not previously observed – managerial valuations of some of these characteristics are dependent on managers' perception of the overall state of the economy, on firm and immediate workplace characteristics, and on managers' personal characteristics. Manager valuations of credentials vary with a large number of factors; this is not so for applicant personal traits. This is not surprising as most managers view the five traits considered "as extremely important."

Keywords: personality; credentials; hiring practices; ordered probit (search for similar items in EconPapers)
JEL-codes: C21 J29 M12 (search for similar items in EconPapers)
Pages: 44 pages
Date: 2011-04
New Economics Papers: this item is included in nep-cbe
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