Giving Voice to Employees and Spreading Information within the Firm: the Manner Matters

Enzo Valentini

No 36-2011, Working Papers from Macerata University, Department of Studies on Economic Development (DiSSE)

Abstract: Economists are paying increasing attention to “factors” in job satisfaction. Job satisfaction can affect productivity, effort, absenteeism, and quits. This paper analyzes data from the “Working in Britain, 2000” questionnaire; the results confirm the effects of individual features on job satisfaction, as highlighted in previous studies. The analysis shows that job satisfaction can be enhanced by spreading information within the organization and by giving voice to employees, but the management must choose communication strategies perceived as reliable by the employees.

Keywords: Human Resource Management; Job satisfaction; gift exchange; employees’ voice; procedural utility (search for similar items in EconPapers)
JEL-codes: D23 J28 J53 (search for similar items in EconPapers)
Date: 2011-05, Revised 2011-05
New Economics Papers: this item is included in nep-bec, nep-hrm and nep-lab
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Journal Article: Giving Voice To Employees And Spreading Information Within The Firm: The Manner Matters (2012)
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