Providing Vouchers and Value Information for Already Free Eye Exams Increases Uptake Among a Low-Income Minority Population: A Randomized Trial

Seema Kacker, Mario Macis, Prateek Gajwani and David S. Friedman

No 29355, NBER Working Papers from National Bureau of Economic Research, Inc

Abstract: We study whether vouchers with and without value information encourage completion of already free follow-up appointments in a low-income minority population in Baltimore City referred for possible eye disease. Between May 2017 and September 2018, 821 individuals referred for free follow-up from 114 screening events received 1) standard referral, 2) a voucher redeemable for free follow-up and prescription glasses, or 3) a voucher including a statement of monetary value ($250). All referred individuals received patient education, counseling, and appointment reminders. We find that vouchers without and with value information increase follow-up appointments by 12.5 and 20.3 percentage points, respectively, corresponding to a 36%-58% increase compared to the standard referral with no voucher. We conclude that reframing free targeted health service offers by providing vouchers with value information is a promising, low-cost tool to increase uptake.

JEL-codes: D9 I1 I12 (search for similar items in EconPapers)
Date: 2021-10
New Economics Papers: this item is included in nep-hea
Note: EH
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Published as Seema Kacker & Mario Macis & Prateek Gajwani & David S. Friedman, 2022. "Providing vouchers and value information for already free eye exams increases uptake among a low‐income minority population: A randomized trial," Health Economics, vol 31(3), pages 541-551.

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Journal Article: Providing vouchers and value information for already free eye exams increases uptake among a low‐income minority population: A randomized trial (2022)
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