Enhancing Worker Productivity Without Automating Tasks: A Different Approach to AI and the Task-Based Model

Ajay Agrawal, John McHale and Alexander Oettl

No 34781, NBER Working Papers from National Bureau of Economic Research, Inc

Abstract: The task-based approach has become the dominant framework for studying the labor-market effects of artificial intelligence (AI), typically emphasizing the replacement of human workers by machines. Motivated by growing empirical evidence that contemporary AI is more often used as a tool that augments workers, this paper develops two related task-based models in which AI enhances worker productivity without automating tasks. Abstracting from capital, we develop a pair of related task-based models that examine how technological progress in AI that provides new tools to augment workers affects aggregate productivity and wage inequality. Both models emphasize the role of human capital in intermediating the effects of AI-related technological shocks. In the first model, AI use requires specialized expertise, and technological progress expands the set of tasks for which such expertise is effective. We show that a larger supply of AI expertise amplifies the productivity gains from improvements in AI technology while attenuating its adverse effects on wage inequality. The second model focuses on non-AI skills, allowing AI tools to alter the set of tasks that workers can perform given their skills. In equilibrium, workers allocate across tasks in response to wages, generating an endogenous distribution of skills across the task space. A central result is that aggregate productivity and wage inequality depend on different global properties of this equilibrium distribution: productivity is particularly sensitive to thinly staffed tasks that create bottlenecks, while wage inequality is driven by the concentration of workers in a narrow set of tasks. As a result, improvements in AI tools can induce non-monotonic co-movement between productivity and inequality. By linking these mechanisms to multidimensional human capital---including AI expertise and higher-order non-AI skills---the paper highlights the role of education and training policies in shaping the economic consequences of AI-driven technological change.

JEL-codes: J24 O33 O41 (search for similar items in EconPapers)
Date: 2026-01
Note: LS PR
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