Quality and its Impact on Efficiency

Cinzia Daraio, Leopold Simar and Paul Wilson

LEM Papers Series from Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy

Abstract: The issue of quality and its relationship with efficiency and performance is a crucial operational issue in many fields of study including production economics, operations research, engineering and business management. In this paper we provide a methodology for identifying latent quality factors, estimate their statistical significance and analyze their impact on the performance of the production process. This methodology is based on up-to-date computational methods and statistical tests for directional distances. We illustrate the approach using real data to evaluate the performance of European Universities.

Keywords: Nonparametric efficiency; performance assessment; quality; benchmarking; directional distances; conditional efficiency; observed and unobserved heterogeneity; separability condition; European universities. (search for similar items in EconPapers)
Date: 2019-03-20
New Economics Papers: this item is included in nep-eff
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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Related works:
Working Paper: Quality and its Impact on Efficiency (2019)
Working Paper: Quality and its impact on efficiency (2019)
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Persistent link: https://EconPapers.repec.org/RePEc:ssa:lemwps:2019/06

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