Worker satisfaction and perceived fairness: result of a survey in public, and non-profit organizations
Ermanno Tortia
No 604, Department of Economics Working Papers from Department of Economics, University of Trento, Italia
Abstract:
Exploiting a unique data set concerning a sample of 228 social service organizations, and on 2066 workers, the paper seeks to demonstrate that workers� satisfaction with the job and loyalty to the organization are crucially influenced by fairness concerns. Worker well-being is increased by a higher degree of perceived fairness, and the effect is highest for procedural fairness. By sorting the organizations into public and nonprofits, the former are found to be at a disadvantage in regard to both satisfaction and perceived fairness. Nonprofits show the highest scores on most items and the gap is highest in the realm of procedural fairness.
Date: 2006
New Economics Papers: this item is included in nep-bec, nep-cbe, nep-knm, nep-lab and nep-soc
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Persistent link: https://EconPapers.repec.org/RePEc:trn:utwpde:0604
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