Online travel service quality: the importance of pre-transaction services

Allard Van Riel, J. Semeijn and P.F.J. Pauwels
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J. Semeijn: Marketing & Supply Chain Management
P.F.J. Pauwels: Marketing & Supply Chain Management
Authors registered in the RePEc Author Service: Mark Voorneveld and Dries Vermeulen

No 33, Research Memorandum from Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR)

Date: 2003-01-01
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Persistent link: https://EconPapers.repec.org/RePEc:unm:umamet:2003033

DOI: 10.26481/umamet.2003033

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