Reform of the National Pension System of Egypt: Client-Centric Digital Transformation that Revolutionized Service Delivery

World Bank

No 202830, The Social Policy and Labor Discussion Paper Series from The World Bank

Abstract: The public social insurance system in Egypt plays a critical role in maintaining the cohesion of society within the country’s broader social protection framework. The system has a long history that dates back to the mid-19th century and includes various laws that have been introduced over time to provide different categories of workers with pensions and other benefits. As a result, Egypt has one of the largest publicly managed pension systems in the Middle East and North Africa region, one that supports a significant share of the employed population as well as provides pensions to the elderly, people with disabilities, widows, and orphans. This note outlines the key features of the pension system reform and modernization program. It also highlights the insights gained to inform adjustments to relevant policies and enhance administration and pension asset management. While the authors provide a summary of the parametric reform, a detailed assessment of its fiscal impact falls beyond the scope of this note.

Date: 2025-02-28
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