Strategic people management in contemporary highly dynamic VUCA contexts: A knowledge worker perspective

YingYing Zhang-Zhang, Sylvia Rohlfer and Arup Varma

Journal of Business Research, 2022, vol. 144, issue C, 587-598

Abstract: This paper extends the resource and knowledge-based view by integrating dynamic capability theory into a people-centric view of the firm in new and highly dynamic contexts. Juxtaposing people management and human resource management, we commend people centricity for knowledge management and dynamic capability formation within a context of highly dynamic environments induced not only by disruptive technology, unpredictable crises, and high-velocity emerging markets but augmented through simultaneous multilevel crisis events. We propose a novel and holistic framework of strategic people management that incorporates four dynamic constituents—leadership, culture, learning, networking—that help to acquire, transfer, and create knowledge relevant for a firm’s sustainability. These unbundled constituents interact to create a systematic effect and co-evolve with a firm’s dynamic capabilities. The paper emphasizes people-centricity as the infinity source of valuable, rare, inimitable, and organizational resources, such as knowledge workers, to continuously create, transfer, convert, and manage knowledge flows.

Keywords: Knowledge-based view; VUCA context; People management; Knowledge management; Strategic human resource management; Dynamic environment (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (8)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:144:y:2022:i:c:p:587-598

DOI: 10.1016/j.jbusres.2021.12.069

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