Development of WebHapp: Factors in predicting user perceptions of website-related happiness

Chorng-Shyong Ong, Shu-Chen Chang and Shwn-Meei Lee

Journal of Business Research, 2015, vol. 68, issue 3, 591-598

Abstract: Various social and leisure websites have a great impact on users, and some websites even affect user emotions. Website-related happiness includes user emotions and satisfaction. This study uses psychological happiness theories to explore these website-related emotional and satisfaction issues to understand key factors of website-related happiness. A website-related happiness instrument is also developed to provide a research foundation for future website-related happiness studies.

Keywords: Website; Satisfaction; Happiness; Emotion; Website-related happiness (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:68:y:2015:i:3:p:591-598

DOI: 10.1016/j.jbusres.2014.09.002

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