How voice shapes reactions to impartial decision-makers: An experiment on participation procedures

Marco Kleine, Pascal Langenbach and Lilia Zhurakhovska

Journal of Economic Behavior & Organization, 2017, vol. 143, issue C, 241-253

Abstract: This paper studies how participation in decision procedures affects people’s reactions to the deciding authority. In our economic experiment, having voice, i.e., the opportunity to state one’s opinion prior to a decision, significantly increases subordinates’ subsequent kindness towards the authority. These positive effects occur irrespectively of the decisions’ content. The experimental findings stress the positive effects of voice when subordinates and authorities interact. Our results suggest that in organizations, but also in the legal and political arena, participative decision-making can be used to guide people’s actions after decisions have been made.

Keywords: Voice; Participative decision-making; Communication; Laboratory experiment (search for similar items in EconPapers)
JEL-codes: C91 D03 D23 D63 K40 (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jeborg:v:143:y:2017:i:c:p:241-253

DOI: 10.1016/j.jebo.2017.08.011

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