Narrowing the gender gap in mobile banking

Jean N. Lee, Jonathan Morduch, Saravana Ravindran and Abu Shonchoy

Journal of Economic Behavior & Organization, 2022, vol. 193, issue C, 276-293

Abstract: Mobile banking and related digital financial technologies can make financial services cheaper and more widely accessible in low-income economies, but gender gaps persist. We present evidence from two connected field experiments in Bangladesh designed to encourage the adoption and use of mobile banking by poor, illiterate households. The study focuses on migrants who live in Dhaka and send money back to their extended families. Despite large differences between female and male migrants in income and education, the first experiment shows that a training program led to similarly large, positive impacts on mobile banking use by female migrants (a 51 percentage point increase) and male migrants (46 percentage point increase), substantially narrowing the gender gap. However, the increases in adoption did not lead to similar patterns in usage: men increased digital remittances by 11 times as much as women. A second experiment tests whether introducing the technology in the context of family networks made an additional difference to gender gaps. The evidence suggests an 11 percentage point increase in adoption by women and just a 1 percentage point increase by men, although statistical power is low for this comparison and estimates are imprecise.

Keywords: Gender; Financial inclusion; Digital money; Migration; Field experiment; Bangladesh; Domestic migration; Remittances (search for similar items in EconPapers)
JEL-codes: O16 O33 R23 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (9)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0167268121004376
Full text for ScienceDirect subscribers only

Related works:
Working Paper: Narrowing the Gender Gap in Mobile Banking (2021)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:jeborg:v:193:y:2022:i:c:p:276-293

DOI: 10.1016/j.jebo.2021.10.005

Access Statistics for this article

Journal of Economic Behavior & Organization is currently edited by Houser, D. and Puzzello, D.

More articles in Journal of Economic Behavior & Organization from Elsevier
Bibliographic data for series maintained by Catherine Liu ().