Understanding Knowledge Management in Public Organizations through the Organizational Knowing Perspective: a Systematic Literature Review and Bibliometric Analysis

Rocco Agrifoglio (), Concetta Metallo () and Primiano Nauta ()
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Rocco Agrifoglio: University of Naples “Parthenope”
Concetta Metallo: University of Naples “Parthenope”
Primiano Nauta: University of Foggia

Public Organization Review, 2021, vol. 21, issue 1, No 9, 137-156

Abstract: Abstract This study aims to explore the phenomenon of KM within public organizations through the ‘organizational knowing’ perspective. It was conducted a systematic literature review by using two online databases: Scopus and WOS. A dataset of 123 publications was analysed through citation and co-citation analysis. Results have shown the existence of a network of the 42 most cited sources and 2 topic clusters. This paper contributes to the literature by presenting a comprehensive overview of KM within public sector organizations and leads to further reflections on the concept of organizational knowing as a central mechanism in the production and articulation of knowledge.

Keywords: Organizational knowing; Knowledge management; Public sector; Citation analysis; Co-citation analysis (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (6)

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DOI: 10.1007/s11115-020-00480-7

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