Assessment of a Contribution of “Hotlines†Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society

G. A. Zakharenko ()

Administrative Consulting, 2019, issue 8

Abstract: The article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of the work of the “hot lines†, such as: number, date of creation, monthly average workload, as well as the subject matter of the calls. The use of the study, including the mathematical apparatus, made it possible to identify the strengths and weaknesses of this communication resource, as well as identify the possibilities for its further development to improve communication between government bodies and civil society institutions.

Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.acjournal.ru/jour/article/viewFile/1175/1095 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:acf:journl:y:2019:id:1175

DOI: 10.22394/1726-1139-2019-8-127-135

Access Statistics for this article

More articles in Administrative Consulting from Russian Presidential Academy of National Economy and Public Administration. North-West Institute of Management.
Bibliographic data for series maintained by ().