The influence of human resource practices in Islamic perspective on service performance:The moderating role of Islamic principles with a study in Sharia savings and loans cooperatives of Tamzis Bina Utama

Yasifa Fitriana and Muafi Muafi
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Yasifa Fitriana: Master of Management Study Program, Business and Economics Faculty, Indonesian Islamic University, Yogyakarta, Indonesia
Muafi Muafi: Department of Management, Business and Economics Faculty, Universitas Islam Indonesia, Yogyakarta, Indonesia of Management, Business and Economics Faculty, Universitas Islam Indonesia, Yogyakarta, Indonesia

International Journal of Business Ecosystem & Strategy (2687-2293), 2022, vol. 4, issue 4, 13-23

Abstract: The objective of this study is to examine and analyze the influence of human resource (HR) practices in Islamic perspective on service performance. This study is carried out on Sharia Savings and Loans Cooperatives of Tamzis Bina Utama (TAMZIS) in the DIY Provinces, Indonesia. The data analysis is carried out using quantitative method with Structural Equation Modeling (SEM), and processed with SmartPLS software. The findings in this study indicate that there is a positive and significant relationship in: (1) Recruitment and selection in Islamic perspective on service performance; (2) Training and development in Islamic perspective on service performance; (3) Performance appraisal in Islamic perspective in on service performance; (4) Recruitment and selection in Islamic perspective on service performance moderated by Islamic principles; (5) Training and development in Islamic perspective on service performance moderated by Islamic principles. The findings also indicate that there is a negative and insignificant influence between performance appraisal in Islamic perspective on service performance moderated by Islamic principles in employees of Sharia Savings and Loans Cooperatives of Tamzis Bina Utama in the DIY Provinces, Indonesia.

Keywords: Recruitment; Islamic Perspective; Sharia Savings; Sharia Loans; Tamzis Bina Utama; Indonesia (search for similar items in EconPapers)
Date: 2022
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