The impact of online customised and personalised apparel

Madelynn Gordon, Michael Twum-Darko and Arthur Kadakure
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Madelynn Gordon: Cape Peninsula University of Technology
Michael Twum-Darko: Cape Peninsula University of Technology
Arthur Kadakure: Cape Peninsula University of Technology, South Africa.

International Journal of Business Ecosystem & Strategy (2687-2293), 2024, vol. 6, issue 4, 82-90

Abstract: The absence of a digital platform that facilitates customised and personalised, accurately fitted apparel has created a vacuum for those looking for tailored apparel as a form of individualism that mirrors their perceived personality, attitudes, and behaviour. This research study investigated the need to purchase customised and personalised apparel online in South Africa against the backdrop of evolving disruptive technologies driving a growing global economy and marketplace. This has dramatically influenced the textile and fashion industry to integrate with the digital world. A sample of 100 participants was divided into 4 age categories. A total of 27 responses were collected utilising an online survey questionnaire and analysed using descriptive statistics on Microsoft Excel. The demand for customised, personalised apparel online has been investigated by analysing who purchases apparel from a dressmaker. The results, while indicating that less than half of the respondents purchase customised, personalised apparel, also highlight a significantly high percentage that does, substantiating the potential of this market. Furthermore, the findings reveal a strong willingness among respondents to use 3D mobile scanning, purchase more if it is more accessible, and participate in the design process online. The study is essential to understanding motivations for purchasing customised and personalised apparel, market demand and consumer preferences to boost local economic growth, and customising and personalising clothing as an individual expression within a unique social context. The outcome will enable customers to partake in online design and add their body measurements to purchase apparel tailored to their specific needs.

Keywords: Customised apparel; Personalisation; Digital platform; 3D mobile scanning (search for similar items in EconPapers)
Date: 2024
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