The mediating role of perceived organizational support on psychological safety in the workplace and its relationship with innovative work behaviour context of a South African manufacturing company

Kabelo Nonyana, Mphoreng M. Mmako and Thulani B. Skosana
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Kabelo Nonyana: Tshwane University of Technology, Pretoria West Campus, South Africa.
Mphoreng M. Mmako: Tshwane University of Technology
Thulani B. Skosana: Tshwane University of Technology

International Journal of Business Ecosystem & Strategy (2687-2293), 2025, vol. 7, issue 3, 134-142

Abstract: Amid the dynamic manufacturing landscape of the modern world, innovation remains key in fostering competitiveness and growth. Whereas psychological safety has been proven to be an inducer of innovative work behaviour (IWB), fewer studies have probed the mechanism through which this is achieved, particularly in emerging economies. Addressing this literature gap, the current study examines the mediating effect of perceived organisational support (POS) between psychological safety and innovative work behaviour in a South African manufacturing company. We adopted a quantitative cross-sectional design, where data were collected from 423 employees with the help of reliable and validated measures. Data were analysed using STATA version 17, and all the respondents were collected with the help of a structured, closed-ended questionnaire. The results indicate that perceived organisational support plays a partial mediating role in the association of psychological safety with innovative work behaviour. In other words, perceived organisational support enhances the positive effect of psychological safety on employees' inclination to innovate, which highlights its strategic significance. This study contributes to the organisational behaviour field by unpacking the indirect role of POS in the safety–innovation relationship and offers practical implications for HR practitioners and leadership. Organisations are encouraged to create inclusive feedback systems, reward the contributions of employees, and infuse support mechanisms into workplace culture to release employee innovation and build adaptive capacity in competitive environments. Key Words:Innovative Ideas, Manufacturing Company, Organisations, Psychological Safety, South Africa

Date: 2025
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