Społecznie odpowiedzialne praktyki rynkowe przedsiębiorstw w obszarze relacji z konsumentami

Ewa Stawicka

Journal of Agribusiness and Rural Development, 2015, vol. 37, issue 3

Abstract: The most important stakeholder of any organization is the consumer. Today’s consumers are socially and ecologically aware and are increasingly guided by ethical criteria. Pro-social activity of companies, changes in management, informing the client, reliable messages about the benefi ts of consumption of the offered products increase the fi rm’s competitiveness on the market, as well as its impact on economic effi ciency. The aim of this article is to show whether and what principles of corporate social responsibility in the area of relationships with consumers are usually taken into account in the activities of enterprises. We analysed companies of the SME sector, agribusiness from Mazowieckie – own research carried out in 2011. And nationwide sample companies examined by PARP in 2011. To compare the analysis of CSR activities in the area of relationships with consumers regarding large companies, good practices are included in reports FOB 2011–2013. The analysis shows that socially responsible market practices in the area of relationships with consumers lead to building a sustainable competitive advantage based on trust.

Keywords: Agribusiness; Agricultural and Food Policy; Agricultural Finance; Community/Rural/Urban Development; Consumer/Household Economics; Crop Production/Industries; Demand and Price Analysis; Environmental Economics and Policy; Farm Management; Financial Economics; Food Consumption/Nutrition/Food Safety; Food Security and Poverty; Health Economics and Policy; Industrial Organization; Institutional and Behavioral Economics; International Development; International Relations/Trade; Labor and Human Capital; Land Economics/Use; Livestock Production/Industries; Marketing; Political Economy; Production Economics; Productivity Analysis; Public Economics; Research and Development/Tech Change/Emerging Technologies; Research Methods/Statistical Methods; Resource/Energy Economics and Policy; Risk and Uncertainty; Teaching/Communication/Extension/Profession (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:ags:pojard:253616

DOI: 10.22004/ag.econ.253616

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