Measuring the knowledge creation process in Pakistani banks: Scale development and validation

Salman Bashir Memon, Wajid Hussain Rizvi () and Huma Amir
Additional contact information
Salman Bashir Memon: Shah Abdul Latif University
Wajid Hussain Rizvi: Institute of Business Administration, Karachi

Business Review, 2017, vol. 12, issue 2, 1-21

Abstract: Knowledge creation within an organization arises from socialization, externalization, combination and internalization of knowledge resources. This paper contributes to the body of knowledge management literature by providing an empirical validation of the knowledge creation process in the context of Pakistani banks. A sample of 346 cases was selected randomly from 50 branches of three knowledge-intensive banks in Karachi. The results confirm the presence of knowledge creation in Pakistani banks and the validation process of the scale was used to measure this. Our findings can help managers develop successful knowledge creation and sharing strategies that utilize tacit and explicit knowledge resources more effectively.

Keywords: Knowledge; creation; process; ·; Confirmatory; factor; analysis; ·; Reliability; ·; Convergent; validity; ·; Knowledge-intensive; bank. (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations:

Downloads: (external link)
https://businessreview.iba.edu.pk/articles/Measuri ... onProcessUpdated.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aho:journl:v:12:y:2017:i:1:p:1-21

Access Statistics for this article

Business Review is currently edited by sshabbar

More articles in Business Review from School of Economics and Social Sciences, IBA Karachi Contact information at EDIRC.
Bibliographic data for series maintained by sshabbar ().