Dissecting Multi-Level Pricing Schemes in the Context of eCW Client Engagement

Paramahansa Pramanik, Joel Graff and Mike Decaro

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Abstract: This paper presents a usage-based pricing framework for the Intelligent Medical Objects ProblemIT Portal utilized by eClinicalWorks (eCW) clients. The approach begins by determining a stable monthly unit price per request, estimated as the median from semi-parametric Bayesian cubic smoothing spline analyses covering the period November 2015 to December 2016. Clients are subsequently segmented into eight volume-based tiers, with total charges computed by multiplying the derived median unit price by each client's total request count. Examination of the dataset reveals that 806 accounts with a single registered user and 470 accounts with two registered users both exhibit disproportionately high request volumes. The proposed model incorporates adjustments to account for these anomalies.

Date: 2025-09
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