Leading change: Building a resilient development office through succession planning

Alison Traub, Ben Golding and Lauren Laur
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Alison Traub: Executive Director of Development and Alumni Relations, University of Cambridge Development and Alumni Relations, UK
Ben Golding: Chief Executive Officer, Advancement Resources, USA
Lauren Laur: Vice President of Design, Advancement Resources, USA

Journal of Education Advancement & Marketing, 2023, vol. 8, issue 2, 102-108

Abstract: When high rates of employee turnover resist mitigation efforts, a new strategy is needed for overcoming the ill effects of poor employee retention. This paper aims to describe the efforts undertaken by Cambridge University Office of Development and Alumni Relations (Cambridge) to develop a succession plan for key positions. The steps they implemented form a framework that can help development offices increase their resilience and maintain equilibrium amidst the uncertainty and inconsistency of turnover. It provides insights into advancement offices' need for strategy, transparency and flexibility to thrive in an increasingly volatile job market.

Keywords: fundraising; succession; turnover; human resources; training (search for similar items in EconPapers)
JEL-codes: M3 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jeam00:y:2023:v:8:i:2:p:102-108

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