Emotional Dynamics and Strategizing Processes: A Study of Strategic Conversations in Top Team Meetings

Feng Liu and Sally Maitlis

Journal of Management Studies, 2014, vol. 51, issue 2, 202-234

Abstract: An important but largely unexplored issue in the study of strategy-as-discourse is how emotion affects the discursive processes through which strategy is constructed. To address this question, this paper investigates displayed emotions in strategic conversations and explores how the emotional dynamics generated through these displays shape a top management team's strategizing. Using microethnography, we analyse conversations about ten strategic issues raised across seven top management team meetings and identify five different kinds of emotional dynamic, each associated with a different type of strategizing process. The emotional dynamics vary in the sorts of emotions displayed, their sequencing and overall form. The strategizing processes vary in how issues are proposed, discussed, and evaluated, and whether decisions are taken or postponed. We identify team relationship dynamics as a key mechanism linking emotional dynamics and strategizing processes, and issue urgency as another important influence.

Date: 2014
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