E-commerce during Covid in Spain: One “Click†does not fit All

Prachi Mishra, Alvaro Ortiz, Tomasa Rodrigo, Antonio Spilimbergo and Sirenia Vazquez

No 19004, CEPR Discussion Papers from Centre for Economic Policy Research

Abstract: The share of e-commerce in total credit-card spending boomed during Covid in Spain. In particular, women, youth, and urban consumers used e-commerce proportionally more during the pandemic, especially for services. Using a unique proprietary dataset on credit card transactions, we test conjectures about consumers’ behavior (based on fear, hoarding, or learning) during Covid. Overall, e-commerce share reverted to its pre-Covid trend as the pandemic waned. However, some consumers with lower pre-Covid e-commerce usage tend to permanently use more e-commerce, supporting the conjecture of “learning by locking†for these individuals.

Keywords: Covid (search for similar items in EconPapers)
JEL-codes: E00 F00 O3 (search for similar items in EconPapers)
Date: 2024-04
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