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The impact of emotional intelligence on creativity, the mediating role of worker attitudes and the moderating effects of individual success

Diane Silva and Arnaldo Coelho

Journal of Management & Organization, 2019, vol. 25, issue 2, 284-302

Abstract: The objective of this paper is to understand the influence of emotional intelligence on creativity, considering the mediating roles of job resourcefulness, self-motivation and organizational commitment moderated by individual success. The investigation is based on data from 519 questionnaires collected from a sample of Portuguese workers. Structural equation modeling was used with multigroup analysis.The results show a positive influence of emotional intelligence on creativity and other behavioral variables, and individual success appeared to moderate most of the presented relationships. The sample used in this study is not probabilistic, thus the results are difficult to generalize. This investigation identifies several work-related outcomes of emotional intelligence and highlights its importance and raises new ideas for training programs, namely in the field of soft skills. This investigation is innovative in that we analyze the mediating effects of different variables, like job resourcefulness, on emotional intelligence’s relationship with creativity, moderated by individual success.

Date: 2019
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