You betrayed me: The role of support in the psychological contract breach and turnover intention link

Jane Park, Ron Wolfart, Julia King, April Sicam and Chockalingam Viswesvaran

Journal of Management & Organization, 2025, vol. 31, issue 5, 2511-2526

Abstract: To explain why nurses intend to stay or leave their organizations after perceiving a psychological contract breach (PCB), we investigated whether perceived organizational support (POS) among nurses moderates the relationship between PCB and turnover intention (TI). We used a survey methodology targeting currently employed nurses. After controlling for nursing unit, POS accentuated the positive relationship between PCB and TI. The study contributes to literature by demonstrating (1) the impact of PCB on TI and (2) that POS explains why the strength of the positive relationship between PCB and TI varies among individuals. Results highlight the importance of fulfilling obligations and promises made by supervisors and managers to nurses. The findings suggest that when nurses with high POS perceive PCBs, the consequences may be more detrimental.

Date: 2025
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