Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study

Jasper Feine, Martin Adam, Ivo Benke, Alexander Maedche and Alexander Benlian

Publications of Darmstadt Technical University, Institute for Business Studies (BWL) from Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL)

Date: 2020-12-01
Note: for complete metadata visit http://tubiblio.ulb.tu-darmstadt.de/124128/
References: Add references at CitEc
Citations:

Downloads: (external link)
https://link.springer.com/chapter/10.1007%2F978-3-030-64823-7_13

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:dar:wpaper:124128

Access Statistics for this paper

More papers in Publications of Darmstadt Technical University, Institute for Business Studies (BWL) from Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL) Contact information at EDIRC.
Bibliographic data for series maintained by Dekanatssekretariat ().