Facility Layout Design and its Impact on the Healthcare Service Quality in Teaching Hospital and Pediatric Teaching Hospital in Sulaymaniyah City

Othman Kareem Mahmood, Jamal Ahmed Hama Kareem, Wirya Najm Rashid and Daroon Faridun Abdulla
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Othman Kareem Mahmood: Department of Business Management, University of Sulaimani, Sulaymaniyah City, Iraq
Jamal Ahmed Hama Kareem: Department of Business Management, University of Sulaimani, Sulaymaniyah City, Iraq,
Wirya Najm Rashid: Department of Marketing Management, University of Sulaimani, Sulaymaniyah City, Iraq,
Daroon Faridun Abdulla: Department of Business Management, University of Sulaimani, Sulaymaniyah City, Iraq,

International Review of Management and Marketing, 2017, vol. 7, issue 2, 174-179

Abstract: This paper explores the relationship between the physical facility layout of the Sulaymaniyah Pediatric Teaching Hospital and Sulaymaniyah Teaching Hospital and the quality of healthcare service dimensions using the correlation coefficient and linear regression model. It is concluded that there is a statistically significant correlation between facility layout design of the hospitals and the quality of healthcare services offered, in addition to the causal relationship, as a regression, between the facility layout of the public hospitals and the quality of the healthcare service they offer. The recommendation for the two hospitals suggested is improving the quality of healthcare service through redesigning the physical facility layout design.

Keywords: Facility Layout; Healthcare Service Quality; Sulaymaniyah Hospitals (search for similar items in EconPapers)
JEL-codes: I18 I31 N75 R53 (search for similar items in EconPapers)
Date: 2017
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eco:journ3:2017-02-25

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