Triple Helix for Sustainable Development Goals: An Impact Assessment of Shared Service Facility for Micro, Small, and Medium Enterprises Competitiveness in the Philippines

Kenneth L. Armas, Catherine Dela Cruz, Jonas Emmanuel Navarro and Vivien Viloria
Additional contact information
Kenneth L. Armas: Nueva Ecija University of Science and Technology, Philippines
Catherine Dela Cruz: Nueva Ecija University of Science and Technology, Philippines
Jonas Emmanuel Navarro: Nueva Ecija University of Science and Technology, Philippines
Vivien Viloria: Nueva Ecija University of Science and Technology, Philippines

International Review of Management and Marketing, 2024, vol. 14, issue 3, 65-73

Abstract: This study investigates the impact and operational challenges of the Shared Service Facility (SSF) for Micro, Small, and Medium Enterprises (MSMEs) in the Philippines, focusing on enhancing MSME competitiveness and sustainability. Through a mixed-methods approach, including surveys, interviews, and data analysis, the study assesses the SSF’s effectiveness in supporting MSMEs and identifies key challenges hindering its operation. The findings reveal significant improvements in MSMEs’ access to resources, innovation capacity, and market competitiveness following SSF assistance. However, logistical, managerial, and resource-related challenges pose significant hurdles to the SSF’s operational efficiency and effectiveness. To address these challenges, a comprehensive Strategic Plan is formulated, outlining key actions to improve logistical efficiency, enhance managerial effectiveness, strengthen financial sustainability, upgrade technological infrastructure, and foster collaboration and partnerships. Implementation of these strategic initiatives is crucial for optimizing the SSF’s operation, enhancing its impact on MSME competitiveness, and ensuring long-term sustainability. Overall, this study contributes valuable insights into the role of the SSF in fostering MSME development and economic growth in the Philippines, highlighting the importance of targeted interventions and collaborative efforts to support inclusive and sustainable development.

Keywords: Shared Service Facility; Micro; Small; and Medium Enterprises; Competitiveness; Operational Challenges; Sustainability (search for similar items in EconPapers)
JEL-codes: A13 (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.econjournals.com/index.php/irmm/article/download/16103/7937 (application/pdf)
https://www.econjournals.com/index.php/irmm/article/view/16103 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eco:journ3:2024-03-8

Access Statistics for this article

International Review of Management and Marketing is currently edited by Ilhan Ozturk

More articles in International Review of Management and Marketing from Econjournals
Bibliographic data for series maintained by Ilhan Ozturk ().