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Heterogeneous switching costs

Gary Biglaiser, Jacques Crémer and Gergely Dobos

International Journal of Industrial Organization, 2016, vol. 47, issue C, 62-87

Abstract: We consider a two period model where consumers have different switching costs. Before the market opens an Incumbent sells to all consumers; after the market opens competitors appear. We identify the equilibrium both with Stackelberg and Bertrand competition and show how the presence of low switching cost consumers benefits the Incumbent, despite the fact that it never sells to any of them. Furthermore, we identify a free rider effect among consumers.

Keywords: Switching cost; Competition; Stackelberg; Bertrand (search for similar items in EconPapers)
JEL-codes: D43 L13 (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:indorg:v:47:y:2016:i:c:p:62-87

DOI: 10.1016/j.ijindorg.2016.04.003

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International Journal of Industrial Organization is currently edited by P. Bajari, B. Caillaud and N. Gandal

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