An innovative stakeholder framework for the Student-Choice Decision making process

Sam El Nemar, Demetris Vrontis and Alkis Thrassou

Journal of Business Research, 2020, vol. 119, issue C, 339-353

Abstract: This research explores, identifies, defines and refines the conventional tertiary-education student decision-making process, and its contextual and personal innovative multi-layered factors of stakeholder influence. Structurally and methodologically, extant works' gaps are identified and a theoretical conceptual innovative framework is constructed through an extensive narrative-literature review that uniquely and directly conjoins stakeholder characteristics, innovative information gathering, factors of influence and the decision-making process. A quantitative survey of 617 first-semester tertiary-level students in Lebanon, with qualitative interviews and expert validation sessions, collected and coded data, and applied chi-square and simple correlation, factor analysis, and regression modelling to test and refine the conceptual framework, and to develop a final innovative tertiary education student-choice model. The value of the research stems naturally from its systematic identification, interrelation and testing of all the factors/forces involved; its incorporation of these into a single comprehensive process; and its explicit potentialities that transcend theoretical implications towards practicable entrepreneurial-managerial implementation.

Keywords: Innovative modelling; Stakeholder influence; Decision making in higher education; Tertiary education; Student choice; Decision making process; Customer behaviour (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:119:y:2020:i:c:p:339-353

DOI: 10.1016/j.jbusres.2018.11.053

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