Dialogic co-creation and service innovation performance in high-tech companies

Jung-Kuei Hsieh and Yi-Ching Hsieh

Journal of Business Research, 2015, vol. 68, issue 11, 2266-2271

Abstract: This study aims to investigate how customer co-creation affects the performance of service innovation through the operant resources.

Keywords: Operant resource; Service innovation; Resource-advantage theory; Service-dominant logic; Customer co-creation (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (15)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:68:y:2015:i:11:p:2266-2271

DOI: 10.1016/j.jbusres.2015.06.009

Journal of Business Research is currently edited by A. G. Woodside

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