 The influences of Internet-based collaboration and intimate interactions in buyer–supplier relationship on product innovationJie Wu, Zefu Wu and Steven Si Journal of Business Research, 2016, vol. 69, issue 9, 3780-3787 Abstract: With the increasing importance of the Internet in connecting buyer and suppliers, how does Internet-based collaboration affect firm product innovation? This study proposes that Internet-based collaboration positively affects product innovation performance of supplying firms, but too much dependence on it impedes product innovation. That is, Internet-based collaboration has an inverted U-shaped relationship with product innovation performance of supplying firms. This study further posits that face-to-face interaction between buyer and supplier strengthens the positive effect of Internet-based collaboration on product innovation, such that when the degree of face-to-face interaction is high, Internet-based collaboration is associated with better innovation performance. These propositions are tested using data from an original survey data on buyer–supplier relationships in China. The results provide strong supports for the predictions of hypotheses. Keywords: Customer equity management; Buyer–supplier relationship; Internet-based collaboration; Product innovation (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:jbrese:v:69:y:2016:i:9:p:3780-3787 DOI: 10.1016/j.jbusres.2015.12.070 Access Statistics for this article Journal of Business Research is currently edited by A. G. Woodside More articles in Journal of Business Research from Elsevier |
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